About Us

Our Mission

Our mission is to deliver outstanding, personalised healthcare services with absolute compassion and commitment. We focus on improving well-being and fostering independence in both Domiciliary Care and Supported Living settings, ensuring a nurturing environment where everyone is valued and empowered. Anchored by our core values of compassion, integrity, and respect, we aspire to be a trusted partner, enhancing and enriching the lives of our cherished clients and their families.

Our Vision

Our vision is to serve as a distinguished and empathetic leader, enhancing lives through unparalleled, person-centred services. We are committed to empowering and uplifting clients, including those with learning disabilities and autism, by fostering their independence, well-being, and sense of community. Our team of trained professionals nurtures growth and encourages prosperity in the comfort of individuals’ homes.

Our Values

  • Compassion: Premier Haven prioritises empathetic care, ensuring that each client feels understood and valued.
  • Respect: Every interaction is grounded in a profound respect for the clients’ preferences, beliefs, and privacy.
  • Dignity: Upholding the dignity of clients is central, recognising their worth and providing care that honors their individuality.
  • Specialised Training: Caregivers are equipped with specialised training to deliver personalised care that meets the specific needs of each client.
  • Advocacy for Security: A commitment to creating a safe environment that supports the clients’ well-being and independence.
  • Nurturing Atmosphere: Fostering a warm and supportive atmosphere that encourages clients to thrive in their daily lives.
  • Empowerment: Encouraging independence among clients, enabling them to take charge of their lives and make their own decisions.
  • Quality of Life: Constantly striving to enhance the quality of life for clients, making each day more fulfilling.
  • Exceeding Expectations: The goal is not just to meet but to exceed the expectations of clients and their families, providing exceptional care.
  • Positive Impact: Dedicated to making a significant and positive difference in the lives of those they serve, reflecting the core mission of  Premier Haven